We strive to deliver high-quality services at Majestic Authors Media LLC. Please review our refund policy carefully.
1. Non-Refundable Services
Due to the nature of digital and creative services, all completed work is non-refundable. This includes:
- Book formatting
- Book cover creation
- Publishing assistance
- Website development
- Book marketing or promotions
Once work has begun, refunds cannot be issued.
2. Refund Eligibility (Before Work Begins)
A refund may be requested if:
- No work has been started
- No materials have been exchanged
- Request is made within 24–48 hours of payment
After initial consultation or after materials are reviewed, refunds are no longer applicable.
3. Client Dissatisfaction
If a client is dissatisfied, we will:
- Offer revisions according to the service package purchased
- Provide reasonable adjustments to meet project expectations
Refunds will not be provided once work has been delivered or drafts have been sent.
4. Chargebacks / Disputes
Clients agree to contact us first before filing any dispute.
Unauthorized chargebacks will be considered a breach of agreement.
5. Contact Information
For refund concerns:
billing@majesticauthors.com