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Refund Policy

Understanding our commitment to quality and service.

We strive to deliver high-quality services at Majestic Authors Media LLC. Please review our refund policy carefully.

1. Non-Refundable Services

Due to the nature of digital and creative services, all completed work is non-refundable. This includes:

  • Book formatting
  • Book cover creation
  • Publishing assistance
  • Website development
  • Book marketing or promotions

Once work has begun, refunds cannot be issued.

2. Refund Eligibility (Before Work Begins)

A refund may be requested if:

  • No work has been started
  • No materials have been exchanged
  • Request is made within 24–48 hours of payment

After initial consultation or after materials are reviewed, refunds are no longer applicable.

3. Client Dissatisfaction

If a client is dissatisfied, we will:

  • Offer revisions according to the service package purchased
  • Provide reasonable adjustments to meet project expectations

Refunds will not be provided once work has been delivered or drafts have been sent.

4. Chargebacks / Disputes

Clients agree to contact us first before filing any dispute. Unauthorized chargebacks will be considered a breach of agreement.

5. Contact Information

For refund concerns: billing@majesticauthors.com